Claims Handler - Remote

The main responsibilities of the Claims Handler - Motor FNOL role for Ageas UK are:

• You will be first point of contact via the telephone with our policy holders to provide a high-quality claims service that strives for excellence.

• Dealing with claims in the correct manner in accordance with all guidelines (Don’t worry - full training will be given)

• Ensure accurate input of customers details, recording all relevant information relating to the claim.

• Identifying indicators of fraud and using questioning techniques to decide if the claim can be progressed or needs to be referred.

• ​Compliance with all company and Industry regulations.

• Ensuring you are treating customers fairly and acting in a professional manner.

• Handling a large volume of calls to a high standard consistently.