Software Engineer

Are you looking to develop your career as an Application Support Engineer?

An opportunity to join a strong and dynamic team within Data Services has opened, and we are looking to add a strong developer to the team.

As an Application Support Engineer you will be part of an Agile team with a multi-technology environment that contributes to the development, maintenance, and improvement of business applications.

In this role, you will be working with a senior Software Engineer as well as collaborating with Business Analysts, key decision makers, and other IT professionals to define technical specifications and system interfaces to develop and present business solutions. Software knowledge base will vary based on the applications being built.

This is a hands-on and delivery-focused role that contributes through the design, development, test and maintenance of system features. You will provide application support for various applications built using ETL and BI tools, will identify, diagnose and tackle problems - supporting production issues where vital and provide technical oversight and assistance to other team members.

What you’ll be doing:

• Provide application support for various application built using ETL and BI tools

• Develop, test, and iterate on MVP solutions to operationalize new features and products

• Collaborate with other teams, designing and implementing integrated features

• Leverage Windows Powershell or Python to optimize delivery

• Build and maintain appropriate user documentation and other project artifacts

• Identify, diagnose and solve problems - supporting production issues where necessary

• Provide technical oversight and assistance to other team members

• Work with Product Owners and technical leadership to align product outcomes in a varied environment

What we’re looking for:

• Degree in Computer Science, Information Systems, other related field or work experience/certification

• Experience in a similar Application Support Engineer role, with an emphasis on supporting Data would be beneficial

• Experience of implementation or support of Phinsys is highly desirableas well as experience with relational databases and SQL – MS SQL Server preferred

• Exposure to BI tools such as Business Objects, Qlikview, Qliksense and PowerBI

• Knowledge of process automation using Windows Powershell or Python

• A solid understanding of diagnosing system and application issues with excellent analytical skills

• Previous experience with the Scaled Agile Framework

What’s in it for you?

• A very competitive basic salary plus bonus & benefits.

• 25 days’ holiday plus Bank Holidays, with the opportunity to buy / sell extra leave.

• Company matched pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, a cycle2work scheme, season ticket loan, Employee Assistance Programme (EAP), parental, adoption and shared parental leave pay and plenty more.

• Voluntary benefits designed to suit your lifestyle – from discounts and cash back on retail and socialising, to health & wellbeing, travel and technology.

• The possibility of working from both the office and from home (hybrid), flexible working or other options are available.

• You’ll get the chance to follow your chosen career path anywhere within Markel.

• You’ll be joining a global network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.